Privacy Policy

1. Introduction

Welcome to Heavenly Wonders Safaris. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Our privacy policy complies with international data protection regulations and ensures your personal information is handled with the utmost care and security. Experience the wonders of Tanzania's wildlife kingdom with Heavenly Wonders Safaris while knowing your privacy is protected.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you book a tour, subscribe to our newsletter, or contact us. This information may include:

• Name
• Email address
• Phone number
• Address
• Payment information
• Passport details
• Travel preferences

2.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you when you interact with our website. This may include:

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of visit
• Referring site

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To process your bookings and manage your tours
• To communicate with you and respond to your inquiries
• To send you promotional and marketing materials, if you have opted in
• To improve our services and website
• To comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers and partners who assist in delivering our services (e.g., hotels, transport companies)
• Law enforcement agencies, if required by law
• Third parties with your consent or at your direction

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use a variety of security technologies and procedures to help safeguard your information. Our data security measures include:

• Secure SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Strong password policies and multi-factor authentication
• Secure data storage with regular backups
• Restricted access to personal information
• Firewall protection and intrusion detection systems

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to any inaccurate or incomplete information
• Request the deletion of your personal information, subject to certain exceptions
• Withdraw consent to the processing of your personal information
• Request data portability and transfer to another organization
• Object to processing based on legitimate interests

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve your browsing experience. You can control the use of cookies through your browser settings.

Types of Cookies We Use:

• Essential cookies: Necessary for website functionality and security
• Performance cookies: Help us understand how visitors interact with our website
• Functional cookies: Enable enhanced functionality and personalization
• Targeting cookies: Used to deliver relevant advertising and content

You can disable cookies through your browser settings, but this may affect the functionality of our website. For more information about cookies, visit www.allaboutcookies.org.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit. These third-party links may include:

• Payment processors and financial institutions
• Social media platforms and sharing tools
• Travel booking platforms and comparison sites
• Hotel and accommodation booking websites
• Airline booking platforms and travel agencies

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. These changes may include:

• Updates to comply with new data protection regulations
• Changes to our data collection and processing practices
• Additions to our security measures and protocols
• Modifications to our cookie and tracking technologies

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.